Privacy Policy

1. Data Controller

 
Company: Alianza Floral
Tax ID (CIF): B24981227
Address: Mercalicante, Nave ZAC VIII B, Carretera de Madrid Km. 4, Alicante, Spain
Email: info@alianzafloral.es
Phone: +34 662 23 05 02
 

2. Applicable law

 
Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR).
 

3. Purpose of processing

 
Personal data is processed for:

• Order management and business relationship
• App registration and access
• Customer support
• Sending commercial communications

4. Data collected

 
We may collect:

• Name
• Phone number
• Email address
• Company details
• Order information

5. Legal basis

 
Processing is based on:

• User consent
• Contractual relationship
• Legal obligations

6. Data retention

 
Data is stored as long as necessary to fulfill legal and business purposes.
 

7. Data sharing

 
Data may be shared with service providers (IT, logistics) where necessary.
 

8. International transfers

 
Appropriate safeguards are applied when data is transferred outside the EEA.
 

9. User rights

 
Users may request access, correction, deletion, restriction or objection via info@alianzafloral.es
 
Users may also lodge a complaint with a supervisory authority.
 

10. Security

 
Appropriate technical and organizational measures are implemented to ensure the security and protection of personal data.